Privacy Policy

The L.J. Bridge Foundation (“we,” “our,” or “us”) is committed to protecting the privacy of veterans, military families, and all visitors who use our website. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit bridgeforveterans.org or interact with our services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Submit a support request form — including your name, contact information, military branch, type of assistance needed, and any details you share about your situation.
• Fill out a contact form — including your name, email address, phone number, and the content of your message.
• Sign up for our newsletter — including your name and email address.
• Make a donation — donation processing is handled by third-party payment processors. We do not directly store credit card or banking details on our website.

We may also automatically collect limited technical data when you visit our website, such as your browser type, device type, pages visited, and referring URL. This information is collected through cookies and analytics tools and does not personally identify you.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to assistance requests from veterans and their families.
• To respond to general inquiries submitted through our contact form.
• To send newsletters and updates about our programs, events, and community impact to those who have opted in.
• To improve our website, services, and the overall experience for visitors.
• To comply with legal obligations and protect the rights and safety of our organization and the individuals we serve.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• With our fiscal sponsor, Warriors Journey Home, as needed to process and fulfill assistance requests. Warriors Journey Home is bound to protect your information in accordance with their own privacy practices.
• With service providers who help us operate our website and deliver our programs (such as email platforms and analytics providers), only to the extent necessary for them to perform their services on our behalf.
• When required by law or to comply with a legal process, court order, or governmental request.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses minimal cookies, primarily for analytics purposes. These cookies help us understand how visitors interact with our website so we can improve its content and functionality. We do not use cookies for advertising or tracking across other websites. You can control cookie settings through your browser preferences. Disabling cookies will not affect the core functionality of our website.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to any legal obligations that require us to retain certain records.
• Opt out of receiving newsletters or marketing communications at any time by using the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, please contact us at info@bridgeforveterans.org. We will respond to your request within a reasonable timeframe.

Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly. If you believe we may have inadvertently collected information from a child under 13, please contact us at info@bridgeforveterans.org.

Third-Party Links

Our website may contain links to external websites, including veteran resource organizations, government agencies, and partner organizations. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: